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Multi-channel Integration Platform

How do I confirm the price of products on each sales channel

In this article, we explain how to view the final prices of your products on your sales channel, as well as understand how these are calculated according to the pricing rules applied and taxes, among other factors. Note: The taxes applied to the product are calculated according to the seller’s tax information and the country.…

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Configuring your store when adding a new payment method

When installing a new payment method in your Prestashop store, you should carry out a series of checks and adjustments to the payment preferences to ensure that the new payment method works correctly and that your orders are synchronised in the right manner.

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How to manage orders in Multi-channel Integration Platform

Orders are created automatically on BigBuy if you have the E-commerce pack or a superior one, and you are working with the Multi-channel Integration Platform (MIP). After shipping, the status will be updated on your sales channel and the MIP. When the tracking information becomes available, this will be added to the order.   It…

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How to create an invoice for exports outside the European Union

At BigBuy we want to make the invoicing process easier for you when exporting outside the European Union, both on a theoretical and practical level. So that you know exactly how to create invoices for this type of export, in this post we will explain, step by step, how to create one, as well as…

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How to enable and disable languages in your PrestaShop

If you have a Prestashop store, you can learn how to activate or deactivate the languages on your store below. If you want to enable or disable languages in Prestashop you must follow these steps: 1. Go to your Prestashop backoffice > International > Localization. 2. Click the “Languages” tab as shown on the picture below. 3. In this…

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How to configure the new GDPR data protection law module

GDPR (General Data Protection Regulation) is the new European Union legal framework that replaces the current Data Protection Regulation. GDPR aims to protect personal data and the ways in which organisations process and store it. There are various rights that GDPR creates, some of which are the right to access, correction and deletion of personal data. At…

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How to manage orders through Cross Docking

BigBuy offers you the possibility of working through the Cross Docking model. This distribution system consists of shipping a product which is held as part of the distributor’s stock within the distributor’s store and which will be deducted from the stock and shipped to each client by the distributor’s preferred carrier. Here, we explain how…

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How to deactivate categories on PrestaShop

When a category is excluded during the MIP publication process, all the products of the category that you have excluded will be deactivated on the online store. Additionally, if any category does not have a product assigned to it, then it will stop being visible in the store. If you want to deactivate any category because…

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