How to Synchronize Miravia

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How to Synchronize Miravia

In this article, we’ll explain how to synchronize your Miravia account using the Multi-channel Integration Platform (MIP).

1. Prerequisites

Before setting up the MIP, it is essential that:

  • You already have an active account with Miravia.
  • You have explicitly requested Miravia to activate the DBS (Delivery By Seller) delivery model, instead of the DBM (Delivery By Miravia) model.
  • You have the necessary permissions to manage DBS-type warehouses.

For a seller to directly manage the shipments of their products on Miravia using the DBS (Delivery By Seller) model, a series of prerequisites must be met, and specific configurations must be applied to their account. Below are the steps required to ensure proper integration and operation of the DBS model.

2. Creation and Configuration of the DBS Warehouse

Once it has been confirmed that the DBS model is activated in your account, you must proceed to configure a warehouse with the following specifications:

Warehouse Creation (1)
You must create a new warehouse and ensure that its name includes the word “DBS”. This detail is essential for the platform to correctly recognize it as a seller-fulfilled warehouse.

Delivery Time Configuration (3)
It is necessary to set the Lead Time, which must include both the order preparation time and the transit time.

Shipping Cost Configuration (3)
You must define the shipping costs applicable to each geographical area, according to the following recommendations:

Shipping Cost Recommendations:

Mainland Spain
It is recommended to set a shipping cost of €0, meaning free shipping. The seller may, if desired, apply a small margin to the product prices to offset this cost.

Balearic and Canary Islands
You may also set the shipping cost to €0. However, in these cases, you are allowed to configure an additional shipping cost impact to avoid undesired sales or margin loss.

3. Configuration in the MIP

Once in the multichannel platform, go to the Marketplaces section and select the Miravia connector. Then, click on the three dots and select Edit Configuration.

After the warehouse has been created, it is important to correctly configure the seller environment within the MIP (Miravia Internal Panel):

Default Warehouse Selection
The seller can indicate which warehouse to use by default. Although shipping templates can also be used, it is recommended to use the DBS-type warehouse created in the previous step, as it does not require any additional template configuration.

Free Shipping Activation
It is recommended to activate the Free Shipping option in the MIP to facilitate conversion and improve the visibility of the products.

4. Important Considerations

  • If the seller does not have the DBS model activated, or if Miravia disables it at any time, the Miravia connector will automatically stop working.
  • There is an initial limitation of up to 35,000 SKUs in the seller’s account. If you need to exceed this limit, it is possible to request an increase from Miravia.