Shipping Methods Available at BigBuy - BigBuy Academy | Documentación y ayuda técnica gratuita para clientes de BigBuy

At BigBuy, we work with the best transport agencies so you can choose the one that best suits your needs.
When placing an order, the cart breakdown shows:

available carriers
shipping type
transport type
estimated delivery time (does not include preparation time)
price

Shipping Types

Before continuing, it is important to understand the acronym POD (Proof of Delivery), which means that the shipment includes a signature upon delivery.

Non-POD Service
This service, represented by an envelope, is an economical postal service that does not include a signature upon delivery. Tracking is limited and delivery cannot be certified, so there is a higher risk of dispute.

POD Service
Represented by a package, this service includes signature upon delivery and allows full order tracking, reducing issues and ensuring correct receipt of the package.

Pallet Service
Represented by a pallet, this service is used for larger orders. It requires an accessible unloading area and adequate means for reception.

Standard Shipment

The standard shipment is only available for certain products ([S71*, S72*, S74*, S83*, S91*, S94*, M01*, M02*, M06*, M08*, D06*, D07*, D13*, D15*, D20*]) and speeds up order preparation and shipping, sending the goods to the first available carrier.

Conditions grouped by reference

Group 1 – Shipping costs included in the price, delivery to selected European countries (no exports or Canary Islands):

References: S71, S74
Delivery to: Germany, Austria, Belgium, Bulgaria, Denmark, Spain, Estonia, Finland, France, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Czech Republic, Romania, Slovakia, Slovenia, Sweden, Greece, Croatia.

Group 2 – Fixed cost of €4 per order, delivery to selected European countries:

Reference: S72
Delivery to: Italy, Austria, Belgium, Denmark, France, Finland, Germany, Luxembourg, Netherlands, Greece, Ireland, Portugal, Spain, Sweden, Estonia, Latvia, Lithuania, Malta, Poland, Czech Republic, Slovenia, Bulgaria, Cyprus, Croatia, Romania, Hungary.

Group 3 – Shipping costs based on weight, delivery to various European countries (no exports or Canary Islands):

Reference: S83
Delivery to: Czech Republic, Germany, Slovakia, Austria, Belgium, France, Italy, Luxembourg, Netherlands, Slovenia, Denmark, Poland, Latvia, Romania, Spain, Croatia, Hungary, Sweden, Bulgaria, Estonia, Ireland, Portugal, Finland, Greece, Lithuania.

Group 4 – Shipping costs based on weight, delivery to most European countries, with some specific exclusions:

References: S91, S94, M01, M02, M06, M08
Delivery to: Germany, Austria, Belgium, Bulgaria, Croatia, Denmark, Slovakia, Slovenia, Spain, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Portugal, Poland, Czech Republic, Sweden.
Specific exclusions:
S91: does not include Italian islands or Poland, nor exports outside the EU.
M01: does not include exports or EU islands.

NOTE

If you place a mixed order including both standard shipment and other products, two separate orders with different tracking numbers will be created.

Restrictions

Any shipping restrictions are determined by the carriers and may depend on the package size, product type, or destination. Our system automatically evaluates these restrictions and is constantly updated according to the rules of all transport agencies. This ensures that, if a specific carrier does not appear, you can always choose from the available alternatives.

Cash on Delivery

Cash on delivery is not available at BigBuy. All orders must be paid in advance at the time of purchase in order to be processed and shipped. For more information about accepted payment methods, please check: Forms of Payment.

Delivery times and shipping costs

NOTE

The estimation of shipping costs and delivery times can be checked both on the product page and by adding items to the cart and entering the postal code in the corresponding field.

Delivery times: Include preparation time plus shipping time. All times are indicative and expressed in business days, excluding weekends and holidays.

Preparation time: Most items are prepared within 24/48 hours. Orders including only immediate-shipping products may be dispatched the same day if paid before noon.
Shipping time: Depends on the selected carrier and the destination country. Both costs and times are calculated according to the weight, package dimensions, and postal code.

Shipping costs: Carriers apply the rate according to the volumetric weight, which reflects the space a package occupies in the means of transport. It is calculated as (length × width × height in cm) ÷ standard factor. The volumetric weight may exceed the actual weight and be used as the reference for the calculation.
To consult weight, volume ranges, and carrier costs, you can download the CSV files from your Control Panel > Downloads:

CSV General shipping costs
In this file, you can check the shipping price of the products.

For more precise data based on volumetric weight, you can use the PDF document of the corresponding carrier.

Once opened, apply the indicated formula, which may vary depending on the carrier.

Shipping costs by reference/country file
This file allows you to independently check the shipping costs to choose the cheapest by reference and country. Data is updated daily and covers 32 destinations.