The following article explains how to handle orders your ecommerce store receives with the dropshipping supplier BigBuy.

Before we get into this, let’s review two important concepts:

• Wallet: This is the money you have for making orders with BigBuy. You can top this up by bank transfer (minimum €300). In another article we explained how to top up the wallet.
• Dropshipping: is a service where the wholesaler sends the merchandise directly and anonymously to the final customer, without going through the distributor. Here you can find more info on how a dropshipping provider works.

Now we’ll explain what to do when receiving an order in your store. You’ll have two options:

Manual ordering in BigBuy

Connect to your private BigBuy area and view your customer’s full order.

Remember to have money in your wallet and to activate it when you purchase the dropshipping option. This option is for your customer to receive the products (transported) in your name.

Automatic order

If you have any BigBuy packs enabled, you can activate automatic orders. When you receive an order and validate it, this order is automatically transmitted to BigBuy and processed. You have access to the status of that order from your control panel.

To find out the minimum order for your pack, go to the BigBuy pack comparison table.

Product cost reference

In the following picture you can see the cost of a product (recommended RP-Retail Price for the distributor) at point 1 and the recommended cost of that same product for a customer (recommended WSP- Wholesale Price) at point 2: