How to manage the inclusion and exclusion of products through the Multi-Channel Integration Platform

How to manage the inclusion and exclusion of products through the Multi-Channel Integration Platform - BigBuy Academy | Documentación y ayuda técnica gratuita para clientes de BigBuy
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How to manage the inclusion and exclusion of products through the Multi-Channel Integration Platform

Go to the Synchronisation section to start synchronising products.

Go to the Synchronisation section to start synchronising products.

1. Product selection

In the Product selection tab, select the products that you want to publish by selecting categories, brands and/or product references.

1.1 Category selection

To select categories, choose your desired categories from the drop-down menu of the categories tree.  You can choose from the parent categories as well as from the more specific subcategories and combine them as you wish.

IMPORTANT
If you select a parent category, it will automatically include all the child categories.

1.2 Selection of brands

To select brands, simply select the desired brand and click on “add” to add it to the list of “brands included”.

IMPORTANT
All products belonging to that brand will be published on the sales channel even if they have not been individually selected or are not part of the chosen categories.

1.3 Selecting references

To select references, look for the BigBuy SKU / reference number in our catalogue and add this in the References>Add section.  

IMPORTANT
If you cannot find the product invalid reference, it means that you won’t be able to select the product through the connector because it is not available for online sales channels at the moment. You can check this information yourself on the Multi-Channel > Products, by entering the reference number.
Another possibility is that the reference is already added to the inclusion or exclusion list.

2. Product exclusion

Products can be excluded according to the same criteria as for inclusion (except for categories), as well as by product condition and price range.

2.1 Exclusion by price

To exclude by price, select the price range for the products that you don’t want to publish and click on Apply.

IMPORTANT
A range can be excluded.
The price is the SPD (selling price to distributor)

2.2 Exclusion of products according to their condition

To exclude products according to their condition (new or reconditioned), select the product condition that you want to exclude and click on “Add”.

IMPORTANT
New refers to all products that are not refurbished.

2.3 Exclude products with shipping restrictions

Specific products are sent from warehouses that collaborate with BigBuy by dispatching the stock from their own facilities. It’s important to note that these selections will be shipped from a different warehouse (not from BigBuy’s central warehouse), and in some cases, they are subject to certain shipping restrictions:

  • Shipments only to Europe Mainland.
  • Islands are not included.

To exclude these products, simply activate the option.

3. Mass inclusion / exclusion by reference

It is possible to carry out the inclusion or exclusion of products en masse using the references from a CSV file.

This option can be found in the Synchronisation step, both to include and to exclude references.

  1. Click on the desired option to Add or Remove references from a file.
  2. Download the CSV template by clicking on the icon. Use this template to add or remove up to 500 references.  
  3. Click on Select file to choose your file containing the references.
  4. Once you have selected the file, click on Process file.

4. How to view the selected products

In the Selected products tab, you can check the products that are going to be published on the sales channel in accordance with the selection/exclusion rules that have been set.

IMPORTANT
Keep in mind that, when publishing, it is possible that not all the products will be published on the sales channel due to situations such as lack of stock, rejection of publication by the channel, or other circumstances.

5. Things to keep in mind

  • Each new publication overwrites the previous one. If you want to add new products without removing the previous ones from your store, you need to keep the first selection and extend this.
  • Each new publication overwrites the previous one. If you want to add new products without removing the previous ones from your store, you need to keep the first selection and extend this.
  • The maximum number of products that can be selected is 25 000. Additionally, 5 000 publications are reserved for publishing new items in the selected categories.
  • If different categories, brands and products are selected, they will all be shown. For example, if you select the kitchen category and the brand Bosch, you won’t just have washing machines and cooker hoods, but also products such as drills, because the whole brand is added as well as the entire kitchen category.  
  • Exclusion takes precedence over selection, so if we select the kitchen category and exclude Bosch, no products from Bosch will appear, not even those in the Kitchen category.
  • Inclusion by SKU takes precedence over exclusions. If we include a product by SKU, it will be considered selected in any case, even if we exclude by price range, brand, or product status.
  • It is not necessary to publish by categories. If you wish, you can add brands or even a complete list of products using selection by reference.
IMPORTANTE
remember that all products are associated to one or various categories, so when synchronising your store, they will appear in category order.
  • Remember to go to the last step and click on Publish after each change you make so that the changes are saved.