A web domain is the name by which your users will recognize your store on the internet. By typing this name into their browser, they can access your e-commerce site, browse the catalog, and purchase the products you have for sale. 

At BigBuy, we recommend acquiring your domain through Nominalia, a company that has proven its professionalism. 

The Domain with Nominalia: 

You can find more information and select your domain via the following link: Domain Nominalia. 

The domains offered by Nominalia include several advantages, detailed in the provided link, such as: 

• WordPress 
• Hosting with cPanel 
• 3 email accounts 
• SSL Certificate 
• Simply Site Micro web editor 
• Full DNS management 

Why Having Your Own Domain Is Important 

• Projects Trust and Professionalism 

Having your own domain creates an impression of reliability and trustworthiness. An address like www.myonlinestore.com conveys more professionalism than a free subdomain, such as myonlinestore.wordpress.com. 

• Personalized Email Addresses 

Owning your domain also allows you to create customized email addresses. Using emails like info@myonlinestore.com not only enhances your company’s professional image but also strengthens your brand identity. 

• Improves Search Engine Rankings 

Custom domains are more highly valued by search engines like Google. This helps increase visibility in search results and, as a result, significantly boosts SEO optimization. 

La entrada Recommended Service for Domain Purchase  se publicó primero en BigBuy Academy | Documentación y ayuda técnica gratuita para clientes de BigBuy.

1. Configuration on the Multi-channel Integration Platform

Firstly, you should access the settings screen of your online store on the Multi-Channel Integration Platform.

In step 4, Carriers, you will see the section “Carrier Configuration > Activate Free Shipping”: 

You can activate or deactivate it as desired. By activating the option, a selector will be displayed where you should enter the country of the market where the free shipping option will operate. The selector will display all of the countries where BigBuy can carry out shipping services.

Once you have selected the country of the market you are going to work with in your ecommerce, you should go to the final step of the Multi-Channel Integration Platform and publish to complete the configuration and activate this feature.

2. How can I check the option is active in the sales channel?

To do this, from the Multi-Channel Integration Platform menu, click on Products. In the pricing formula of a product from your sales channel, a new line will appear above the pricing rules applied to that product, which indicates the shipping cost to the country of the selected market in order to carry out free shipping.

If you do not configure the free shipping option in the Multi-Channel Integration Platform, the price formula of a product will look like this: 

How the feature works will depend on the configuration of shipping costs in your ecommerce. Below, we explain two possible ways of working with this feature:

• To manage shipping costs, use BigBuy’s Dropshipping Carriers app for Shopify or the Plugin Dropshipping Connector for WooCommerce
  • Shipping costs to a selected country will be added to the final price of the synchronised products.
  • When an order placed in your store is destined for the configured country, it will be shown as the “Free Shipping” shipping method in your store’s shopping basket.
  • If desired, through your store configuration, you can block the available countries that can make purchases (optional).

2.1 Shopify cart – Free shipping

2.2 WooComerce cart – Free shipping

• Use your online store configuration to manage shipping costs
  • Shipping costs to the selected country will be added to the final price of the synchronised products.
  • Centralise the sales of your online store to the selected country in Multi-Channel Integration. Example: If you select Spain in your store configuration in the Multi-Channel Integration Platform, you should configure your store so that it only receives purchases destined for Spain.

2.3 Shopify Cart – Carriers

2.4 WooComerce cart – Carriers:

2.5 In Wix:

To use the free shipping option in the Multi-Channel Integration Platform with Wix, you will need to enable free shipping from the back office. To do this, go to Settings > Shipping & Fulfilment.

Then, click on edit and set the shipping costs to zero with the FreeShipping configuration.

Here is more information on how to do this. Remember that shipping prices to the selected country will be added to the final price of the synchronised products.

3. Things to keep in mind when setting up Free Shipping 

• The Free Shipping feature is only available for one country. 

• The Free Shipping feature cannot be set for a specific amount. 

• For PrestaShop, remember that even if the option is available in the shopping cart, all carriers will always appear. 

La entrada How to apply free shipping on ecommerce from the Multi-channel Integration Platform se publicó primero en BigBuy Academy | Documentación y ayuda técnica gratuita para clientes de BigBuy.

Now, we’ll show you the simple steps to edit the texts and images of your store. Always remember to edit and publish the MIP before making changes, so everything will be as you want! 

1. Editing texts

By default, all product information is published from BigBuy for proper creation in the channel. Keep in mind this will affect every new product you publish: therefore, if you want to customize the texts of the product sheet, you need to select the elements you want to customize in the channel. Let’s see together how to do it! 

First of all, access Multi-Channel (MIP) > Your Store > Catalogue Management: 

In this section, along with other important configurations such as selecting which products to include or exclude and reviewing your selection completely, you will also find the option of Additional Configuration > SEO Text Customization: 

Here, you can choose the language and the element you would like to customize directly in your store: the title, product description, and category name.

Once you have configured this option, you can change the texts directly from the configuration of your online shop.

2. Editing images

Keep in mind that the first time you publish on the channel or a new product is published, all the information about it will be sent to create it correctly in the channel, including the images. 

As with texts, to be able to edit the images in your store, you must first configure this option in Multi-Channel (MIP) > Your Store > Catalogue Management. 

Once here, you will need to enter Additional Configuration again: however, this time the menu to select will be Product Images Update: 

By clicking on the dropdown, you will select Disable automatic image update for the entire catalogue. 

You can choose to disable the update for the entire catalogue, simply by selecting the option. 

If, on the other hand, you want to disable it exclusively for some specific products, you will need to enter them below. You can do this via SKU or via CSV file. We recommend this option if you have many references: this way, you will avoid a lot of manual work. 

La entrada How to edit Texts and Images of Synchronized Products  se publicó primero en BigBuy Academy | Documentación y ayuda técnica gratuita para clientes de BigBuy.

Due to this, we have verified and recommend two VPS servers from Nominalia as suitable for working with our solutions, for the PrestaShop and Woocommerce stores. You can view and contract them here.

To contract a recommended server on Nominalia, follow the steps below:  

1. Go to the BigBuy recommended servers page on Nominalia here.
2. You will see the available options: VPS X16 and VPS X32
   
3. Select the server that is best suited to your business. If you are thinking of having an online store with a lot of products, choose the second one which has greater capacity.
4. Select whether you want to pay for it monthly or annually.
5. This will take you to a page with a summary of the server to be contracted and its price.
6. If you do not have a Nominalia account, create one and proceed to the server payment.
7. Once the contract has been arranged, you will receive a series of emails from Nominalia with your hosting information. In the following document, there is a step-by-step guide to activating the server and managing your CMS (WooCommerce or PrestaShop).

La entrada How to contract a BigBuy recommended server on Nominalia se publicó primero en BigBuy Academy | Documentación y ayuda técnica gratuita para clientes de BigBuy.

WARNING: It is very important to contract a server that has the necessary resources to use the Multi-channel Integration Platform. You can check the requirements in this article.

In this article, we compile a selection of basic articles to set up and start using our Prestashop connector.   

1. Synchronisation

Before going into the details of each section, you will need to synchronise your shop with our MIP, for which the following article is a must:  

• How to synchronise your PrestaShop store using Multi-channel Integration Platform
• How to configure the BigBuy Prestashop Dropshipping Connector module
• Requirements for connecting my PrestaShop to the Multi-channel Integration Platform

2. Products and collections  

In the following articles, you will find all the information you need to select the products you want to publish and be able to modify and organise them within your shop. 

• How to manage the inclusion and exclusion of products through the Multi-Channel Integration Platform
• How to modify product texts and images 
• Which products should appear in my shop? 
• Deleting inactive products on Prestashop

3. Shipping  

In the following articles, you will find all the information you need to set up shipping prices in your shop and choose the carriers you want to work with.   

• How to apply free shipping in ecommerce from Multi-Channel Integration Platform 

4. Pricing

  In this section, you will learn how to change the prices of your products, set up new currencies in your shop and configure the payment methods.  

• How price rules work 
• How to check product prices in each sales channel. 
• Conversion factor (currency)    

5. Orders

In this section, you will learn how to manage orders in your shop and in the Multichannel, including how to reload the wallet so that they are executed automatically.  

• How orders are synchronised with the Multi-Channel Integration Platform. 
• How to manage orders pending validation 
• What it is and how to use the wallet in my BigBuy account 

Other important articles you should read are:

• How to top up the money box in my BigBuy account
• How do I confirm the price of items on each sales channel?

La entrada Prestashop Connector: Complete Guide se publicó primero en BigBuy Academy | Documentación y ayuda técnica gratuita para clientes de BigBuy.

To do so, go to your PrestaShop online store’s control panel and follow the steps shown below. 

Go to International > Localization. 

• In the localization tab, go to Import a localization pack.
• Select the localization pack you want to import by selecting the country. In content to import, only select States and taxes.

Go to International > Geographical locations

• In the Countries tab here, only activate EU countries and not the non-EU ones. Disable the rest so they don’t appear in the cart.
• Repeat exactly the same thing in the States tab. You can use the filters to help you to activate both the countries and EU and non-EU states more easily. 
  

Go to International > Taxes. 

• In the Taxes tab, you need to create the tax VAT 0%, since this will be necessary in order to synchronise with the Multi-Channel Integration Platform. Click on Add new tax. Enter the details and click on Save.  

• In the Tax Rules tab, there should be 4 tax rules with the following names:
  • Standard rate
  • Reduced rate
  • Super reduced rate
  • Zero rate

• Within each tax rule, you need to create the tax that corresponds to each country (for cases where the 3 types don’t exist, double the lowest tax or the only tax they have). In the case of the Zero rate tax rule, the VAT 0% tax should be assigned to all countries.

Once this has been done, go to the Multi-Channel Integration Platform to configure these tax rules. 

Now you have correctly configured the taxes, you can continue with the rest of the configuration, if required.  More information here. 

La entrada Configuration of new tax rules in Prestashop se publicó primero en BigBuy Academy | Documentación y ayuda técnica gratuita para clientes de BigBuy.

Requirements for synchronising your PrestaShop online store with Instagram

As you already know, Instagram belongs to Facebook, so to publish your products on this social network you need to publish your catalogue through your Facebook page.

• Have a Facebook page with the Shop option activated. Click here to find out how to do this.
• Have a business profile on Instagram with the Shopping section activated. Here is more information on this.
• Have a PrestaShop account. If you don’t have one, you can create one here.
• Have a Business Manager account. To create one, click here
• Have the webpage that you want to synchronise located within the Business Manager that you are going to use.
• Have the PrestaShop Facebook module installed in your PrestaShop online store.

Installation and configuration of the PrestaShop Facebook module

To be able to synchronise your online store product catalogue with the Instagram social network you will need to install the PrestaShop Facebook module. Below, we show you the steps you need to take to do this.

1. Install the PrestaShop Facebook module

On the control panel for your online store, go to Modules > Modules Catalogue.

Use the browser to search for the module. You can find it easily by using the word Facebook. Install the module.

Once installed, go to Modules and click on Configure. You can also find this in the left-hand menu in Marketing > Facebook.

2. Connect your PrestaShop account to your Facebook account

To do this, click Connect on the module. If you already have a PrestaShop account, log in with your username and password. If you don’t have an account, you will need to create one.

Then, connect your Facebook account from the same module configuration. Click on Connect to Facebook  to select the account that you want to connect to.

Facebook will automatically detect your Business Manager accounts, from where it will manage the Facebook Pixel, the adverts and your catalogue. Select the Business Manager account that contains the Facebook page on which you want to publish your catalogue.

Then select the Facebook page on which you want to publish your catalogue.

To finish, select the catalogue that you want to display to your customers on Facebook. If you don’t have one, click on Create Catalogue.

In the following steps, you will also be able to select your advertising account and the tracking pixel that Facebook has installed (this way, you can manage your Facebook adverts).

3. Export your entire catalogue to the Facebook catalogue

You can now export your catalogue to Facebook from the Products Catalogue tab.  On this PrestaShop screen, Facebook automatically detects the products that are available to synchronise and those that give an error message, so that it can be resolved.

Once you have exported the catalogue to Facebook, you will be able to view it in 24 hours by clicking on View Catalogue.

If the catalogue does not appear on your Instagram account after configuring everything that is required in the module, you can add it from the Shopping section in the Instagram business profile.

1. In Instagram, open the business profile option and go to the Configuration section.
2. Select Business > Shopping and then confirm your Facebook account.
3. Select the product catalogue that you have created and that you want to connect.
4. Tap the Done button.

You now have the catalogue for your PrestaShop online store on your Facebook page and on your Instagram profile. If you need any further information, you can view the following PrestaShop video tutorial.

If you want to find out how to synchronise your PrestaShop online store with products from BigBuy, be sure to read the following article.

La entrada How to sell on Instagram with your PrestaShop online store se publicó primero en BigBuy Academy | Documentación y ayuda técnica gratuita para clientes de BigBuy.

Requirements for synchronising your Online PrestaShop store with Facebook

• Have a Facebook page with the Shop option activated. Click here to find out how to do this.
• Have an account on PrestaShop. If you don’t have one, you can create one here.
• Have an account on Business Manager. To create it, click here
• The page you want to synchronise must be in the Business Manager you are going to use.
• You must have the PrestaShop Facebook module installed in your PrestaShop online store

Installation and configuration of the PrestaShop Facebook module

In order to synchronise the products from your online store with the Facebook social network, you need to install the PrestaShop Facebook module. We show you the steps required to do this below.

1. Install the PrestaShop Facebook module

On the control panel of your online store, go to Modules > Modules Catalogue.

Search for the module using the search tool. Find it easily using the word ‘Facebook’ and install the module.

Once installed, go to Modules and click on Configure. You can also find it on the left hand menu in Marketing > Facebook.

2. Connect your PrestaShop account to your Facebook account

To do this in the module, click on Connect. If you already have a PrestaShop account, log in with your username and password. If you don’t have one, you will need to create one.

Next, connect your Facebook account from the same configuration of the module. Click on Connect to Facebook to select the account you want to connect to.

Facebook automatically detects your Business Manager accounts from where Facebook Pixel, adverts and your catalog are managed. Choose the Business Manager account that contains the Facebook page on which you want to publish your catalog.

Then choose the Facebook page on which you want to publish your catalogue.

To finish, select the catalogue you want to display to your customers on Facebook. If you don’t have one, click on Create Catalogue.

In the next steps, you will also be able to choose your advertising account and the Facebook pixel tracking that you have installed (that way you will also be able to manage your Facebook adverts).

3. Export your entire catalogue to the Facebook catalogue

You can now export your catalogue to Facebook from the Product Catalogue tab. On this PrestaShop screen, Facebook automatically detects the products that are available to synchronise and those that have errors, to be able to resolve them.

Once you have exported the catalogue to Facebook, you will be able to view it in 24 hours by clicking on View Catalog.

The catalogue of your PrestaShop online store is now published on your Facebook page. If you need more information you can watch the following video tutorial from PrestaShop.

If you want to find out how to synchronise your PrestaShop online store with the products from BigBuy, don’t miss the following article.

La entrada How to sell on Facebook with your PrestaShop online store se publicó primero en BigBuy Academy | Documentación y ayuda técnica gratuita para clientes de BigBuy.

With this option you will free up disk space and space on databases, thereby improving the performance of your ecommerce, which is why it is advisable to delete inactive products.  If you select the “Yes” option, the products that have been inactive for more than 90 days and which do not have any orders will be deleted as, in most cases, they are discontinued products.

To configure the deletion of inactive products in your Prestashop or WooCommerce store, go to the BigBuy Module or Plugin. Once you have entered it, click on the Configuration tab.

In this configuration tab, you will see the option to delete inactive products. Here you will be able to activate or deactivate this option by selecting Yes or No. The deletion of products is carried out for those products that have been inactive for over 90 days and which do not have any orders.

If you would like to find out how to synchronise your Prestashop store with the Multi-channel Integration Platform, click here.

If you would like to find out how to synchronise your WooCommerce store with the Multi-channel Integration Platform, click here.

La entrada Deleting inactive products on Prestashop and WooCommerce se publicó primero en BigBuy Academy | Documentación y ayuda técnica gratuita para clientes de BigBuy.

To access the invoice settings of your PrestaShop store, click on “Orders> Invoices”, which is located on the side menu of your control panel.

On the PrestaShop invoice settings page, you will find 3 different sections.

• “By date”: allows you to generate a .pdf file with all the order invoices that have been generated between the two dates you select in the search. Please note that not all orders generate invoices, this depends on the current status of the order, since not all statuses “generate” invoices. You can check which order statuses generate invoices by accessing “Shop Parameters > Order Settings” on the side menu.

On the “Statuses” tab, you will find a list of all the possible order statuses and a column indicating whether the order status generates an invoice or not.

• “By order status”: this section allows you to download all the invoices for the store’s orders that have a specific status. Remember that not all order statuses generate invoices, as previously stated.

• “Invoice options”: in this section you can configure the invoice options that are generated in your store

You can modify the following options in this last section as follows:

1. “Enable invoices”. This option will send the invoice for the order placed to the customer, provided it is active.
2. “Enable tax breakdown”. This option will show a tax breakdown on the invoice generated from a sales order, in case any taxes are active in the store.
3. “Enable product image”. This option enables the main image of the product that has been purchased to appear on your customer’s order invoice.
4. “Invoice prefix”. This setting allows you to modify the prefix of the invoices generated in your store in all the languages that you have enabled, e.g. # FA00001.
5. “Add current year to invoice number”. This option adds the current year to the invoice code.
6. “Reset sequential invoice number at the beginning of the year”. This option allows the billing number sequence to be reset to 0 at the beginning of a new year.
7. “Position of the year date”. Allows you to indicate the position of the year in the invoice’s billing code.
8. “Invoice number”. This setting allows you to indicate from which number the next generated invoice code will start, this will then increase consecutively with each additional invoice.
9. “Free legal text”. The text entered here will appear on the invoice, just below the payment methods. You should include the text in all store languages.
10. “Footer Text”. The text entered here will appear in the footer of the invoice. Usually, this section is used to enter tax information, such as full name, ID, official address, company name, VAT number or tax residence.
11. “Invoice model”. Here you need to choose the invoice design. Select the invoice style “Invoice”. There is a possibility that when you install a new template or a certain unit, different design options will appear for that template.
12. “Use the disk as cache for PDF invoices”. This option saves memory but slows down the creation of PDF invoices. By default, the option is set to disabled.

When you modify the invoice settings in your store and download the invoices again, check that the invoices have also been modified according to the settings you have defined in this section.

Here is an example of the invoice fields that you can change using the settings described above.

2. Display order invoices

To view the invoice that has been generated for a particular order, or to resend the invoice to a customer, go to “Orders > Orders” on the side menu of the PrestaShop control panel.

On this new screen you will find a list of all the orders that have been placed in your store. To check the invoice that has been generated for the order, access the order you want by clicking “View” or by clicking on the same line of the order.

Within the order information you will find the “View invoice” option in the upper information tab, which will allow you to download the invoice of the corresponding order in .pdf format.

The invoice will be generated with the settings defined in point 1. If the settings are subsequently modified, the invoice will be automatically updated.

In the same section, the order status is displayed, and you will see the option to “Resend email” in the order line.

If you click this option, PrestaShop will email the updated invoice with the new settings back to your customer. If you want to change your store’s invoice settings and want to resend the invoices to your customer, you need to follow these steps.

La entrada Invoice creation and management in PrestaShop se publicó primero en BigBuy Academy | Documentación y ayuda técnica gratuita para clientes de BigBuy.