How to Synchronise WooCommerce via the Multi-Channel Integration Platform

How to Synchronise WooCommerce via the Multi-Channel Integration Platform - BigBuy Academy | Documentación y ayuda técnica gratuita para clientes de BigBuy
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How to Synchronise WooCommerce via the Multi-Channel Integration Platform

Everything you need to know about WooCommerce: registration process, platform management and synchronisation via the Multi-Channel Integration Platform.

We will now show you in this article how the platform works and explain to you step by step how to work with WooCommerce. In this article, you will find everything you need to know about the integration of certain products with your WooCommerce store via the Multi-Channel Integration Platform.

  1. Installing the BigBuy Dropshipping Connector plug-in for WooCommerce:

You must first install the BigBuy Dropshipping Connector for WooCommerce plug-in, before starting the integration process. To find this plug-in, go to your web page’s back office, then go to Plugins>Installed Plugins and click on Add New.

Type BigBuy into the search box and click on Install Now.

Click on Activate to complete the installation of the plug-in.

Once installed, the module BigBuy Dropshipping Connector for WooCommerce should appear in the section: Plugins > Installed Plugins.


You can also install the BigBuy Dropshipping Connector for WooCommerce plug-in via the following link – – and pressing the Download button.

After you have downloaded it, the plug-in will be saved as a ZIP file.

To install this plug-in, go to your website’s back office: Plugins > Add New then click on Upload Plugin.

Select the folder that you have just downloaded and click on Install Now.

  1. Synchronising with the Multi-Channel Integration Platform

Once the BigBuy Dropshipping Connector for WooCommerce module is installed, log into the Multi-Channel Integration Platform to enable you to start using it. If you don’t have an account with BigBuy, you need to register before this.

To synchronise your WooCommerce shop with BigBuy, you must connect the Multi-Channel Integration Platform’s product catalogue with WooCommerce. To do this, fill in the fields relating to your website’s URL address, and your username and password for WordPress.

Before carrying out this step, check that that BigBuy Dropshipping Connector for WooCommerce plug-in has been installed correctly.

Go to Multi-Channel Integration Platform > Softwares Ecommerce > WooCommerce and click on +.

Add your online shop’s URL and click on login. Please enter your WordPress log-in details and click on approve.

You will then be redirected once again to the Multi-Channel Channel Integration Platform.

  1.  Before creating a publication, check that it meets the minimum requirements for using the Plugin.

In your online shop’s back-office menu, click on BigBuy and check that you meet the minimum requirements, in the first tab of Minimum requirements.

  • Memory Limit: Recommended 1024MB.
  • Execution Time: Recommended 15000.
  • Required Default Currency: Euros (€).
  • Scheduled tasks (CRON) are activated on the server (compulsory).

In addition to this, you need to at least have the following versions of PHP, WordPress and WooCommerce.

  • PHP version should be at least: 7.2
  • WordPress version should be at least: 4.9
  • WooCommerce version should be at least: 3.7.1


In order for the BigBuy Dropshipping Connector for WooCommerce plugin to function correctly, you need to activate the Entry name option on the Settings section of the permanent links.

To do this, go to Settings > Permanent links > Entry name. Once configured, click on save.

  1. Synchronising product catalogues with the Multi-Channel Integration Platform

Once the minimum requirements have been met, you will be able to synchronise your online shop from the Multi-Channel Integration Platform.

In order to publish your products, you can access the Multi-Channel Integration Platform from the second tab of the WooCommerce Plugin.

Go to Multi-Channel Integration Platform> Ecommerce Softwares> WooCommerce and click continue.


Once you have entered your log-in details, you can click on Continue and move on to the next stage: languages and taxes.

You will need to change rates in WooCommerce. To do so, click on WooCommerce>Settings>Tax. The following tab should then appear:

If the Tax tab does not appear, go to WooCommerce > Settings > General and select the Enable tax rates and calculations checkbox.

Once changes to rates have been saved, you can create different rates. Standard, Reduced & Super Reduced.

You can create one, two or three different rates. When creating these rates, you only need to fill in the Country code, Rate and Tax name fields.

To create these rates, click on all of the rates in the Tax menu.

In the Multi-Channel Integration Platform, you will have to link each of the Standard, Reduced and Super Reduced rates to one of the rates created in your WooCommerce store. This could be the same rate, if you only have one, or different rates.

The language of your online shop will appear by default as the selected language. You will therefore have to change it in your shop’s settings and return to the Multi-Channel Integration Platform to update this change.


Select the categories that you wish to publish during the synchronisation phase on the Multi-Channel Integration Platform.

If you would like to know how to select certain categories, please click on the following link:

If you want to change the category tree, you need to select the second option so that your changes are not updated by the Multi-Channel Integration Platform. Remember that if BigBuy restructures the category tree and you have this option active, it will not be updated. This option will respect the category changes that you make in your ecommerce, as well as the deactivated categories, and the category images will not be overwritten. 

In addition, you can move any products you like into your own ecommerce categories. All you need to do is associate the product to the category of your choice from the product file. 

As well as being able to select the categories, brands and products that you wish to publish on your WooCommerce store, you can also customise texts for SEO and menu categories. Select the desired option in each case.

This way, you will able to select an option that allows you to show product videos either above or below product descriptions containing such videos.


Once you have selected the categories to be published, and after having confirmed shipping costs, you can now determine your price margins.

All the information you need is available via the following link:


Once you have carried out the previous steps, you can now publish the catalogue by clicking on Publish.

After the catalogue has been published, check that the products have been listed on the WooCommerce platform. Go to your online shop’s back office and click on Products>All Products to check that everything is in order.


In the third tab of the WordPress Plugin: Configuration, you can carry out additional configurations:

  • Remove inactive products
  •  Label Black Friday/Cyber Monday
  • Email for order updates
  • Update Google Shopping products
  •  Synchronise carriers

Synchronising transport companies

How and where can I obtain the API KEY for Carriers?

To obtain the API Key that you need to enter into the WordPress Plugin, go to the BigBuy control panel and click on the tab Synchronise with BigBuy.

Once inside, you will see 2 buttons, one is for activating the FTP and the other for viewing the API keys. Click on the API key to view the API information.

Click here to obtain further information on how to obtain the API Key for carriers.

Activation and deactivation of transport companies

 You can now select the transport agencies that you want to work with from the BigBuy Dropshipping Connector for WooCommerce plugin. We recommend that you activate as many carriers as possible so that you can provide a better service to your customers. You will find the list of all the transport companies on the last tab of the plugin, in Shipping services, and these are all activated by default.

On this tab, you can select transport companies one by one or as a group. Do this by selecting those that you want to deactivate and clicking on Group actions. Remember to click on Apply after selecting the desired group action (activating or deactivating the transport companies).

Your customer will only be offered the cheapest shipping option.

Now that you have listed the products, you can start to sell products in your shop.

If you would like to know how to manage orders on the Multi-Channel Integration Platform, please read the article available via the following link: